Reduce unplanned expenses and get the most out of your tools with Fluke Premium Care
When you invest in the best equipment in the industry, you want your money to go as far as possible. Fluke Premium Care provides coverage above and beyond your tool’s original product warranty, so you don’t need to worry about unexpected downtime caused by damaged test equipment, accessories, or tools in need of calibration or repair.
Fluke Premium Care ensures our customers’ instruments perform at their best, minimizing downtime and maximizing reliability. With priority support, annual calibrations, and hassle-free repairs, their tools stay in prime condition. This means our customers can focus on their critical tasks with confidence, knowing their instruments are backed by Fluke’s expertise.
Investing in Care Plans Means:
Smoother
operations
Enhanced
productivity
Maintaining
high standards
What you get with a Fluke Premium Care plan
Repair manufacturing defects
Ensuring that your equipment functions as intended maintains accuracy and reliability, thereby reducing downtime and ensuring the longevity of your Fluke product.
Accidental damage and repair
Avoid costly repairs and rest easy knowing your test tool is covered in the event it gets damaged.
Replacement of damaged accessories
Accessories that originally shipped with your unit, like batteries, power adapters, probes and cables, and have been qualified as defective by our technicians will be replaced, free of charge.
Annual calibration or performance check
Ensure your test tool is providing accurate results and adheres to the recommended maintenance schedule by leaving it in the hands of our experts.
Expedited calibration and repair
Your calibration or repair will be expedited with priority next-on-bench service and shipping so you can get back to your work faster.
Expedited shipping
Accelerates the shipping process, reducing the time your equipment spends in transit, while minimizing the overall turnaround time to ensure that your Fluke product is back in your hands and operational as quickly as possible.
Software updates
Maintain peak performance with firmware updates that ensure your tool remains reliable and up to date, automatically applied during equipment calibration.
Priority tech support
Ensures prompt assistance and resolution of technical issues, minimizing downtime by quickly addressing any problems or concerns with your Fluke equipment.
Loaner equipment
Never be without your tool. With a Gold Premium Care plan, we'll send a loaner tool for as long as the repair takes.
Out-of-plan service discounts
Enjoy additional cost savings with discounts on services not covered by your current plan, ensuring you receive comprehensive support at a reduced cost.
Training & additional discounts
Access exclusive discounts on product upgrades, as well as scheduled calibration and metrology training sessions, enhancing your expertise and ensuring your tools remain at the forefront of technology.
Post calibration metrology follow up
Engage in a detailed post-calibration discussion about your equipment, enhancing your confidence in the accuracy and reliability of your product's measurements.
Primary lab calibration
Receive the highest level of calibration from a primary standards lab, ensuring unparalleled accuracy and reliability for your equipment.
*Please note: All features and benefits listed above are subject to specific plan type and business group applicability. Visit the individual business group pages for detailed information on what applies to your tools.