For any questions, more information or complete terms on Warranty, please contact our Service Centre at 1-800-36-FLUKE (1-800-363-5853) or email [email protected]
The following are warranty guidelines only, please refer to your Product Manual for detailed warranty terms or call our Service Centre. Fluke's standard warranty policy does not cover misuse.
Lifetime is defined as seven years after Fluke discontinues manufacturing the product, but the warranty period shall be at least ten years from date of purchase. *(Lifetime Warranty applies to products manufactured after October 1996). The warranty does not cover manuals, fuses, disposable batteries, damage from neglect, misuse, contamination, alteration, accident or abnormal conditions of operation or handling, including failures caused by use outside of the product's specifications, or normal wear and tear of mechanical components. This warranty covers the original purchaser only and is not transferable. This warranty covers the LCD for 10 years only (state-of-the-art for LCDs). To establish original ownership proof of purchase is required (20, 70, 80, 170, 180 and 280 models). THE FOLLOWING PRODUCTS ARE INTENDED FOR SALE AND USE IN THE CHINESE AND HIGH GROWTH MARKETS ONLY AND AVAILABLE FOR WARRANTY PROTECTION ONLY IF SOLD, PURCHASED AND USED SOLELY FROM AN AUTHORIZED DISTRIBUTOR WITHIN THESE TERRITORIES: 101, 106, 107, 15B+, 17B+ and 18B+. THE WARRANTY FOR THESE PRODUCTS IS VOID IF THE PRODUCT IS SOLD, PURCHASED OR USED OUTSIDE OF THESE TERRITORIES, OR FROM UNAUTHORIZED DISTRIBUTORS AND NO WARRANTY COVERAGE, SERVICE, REPAIR OR REPLACEMENT WILL BE PROVIDED.
This plan is an extension to your product warranty. Whenever your product needs repair or service, simply send it to the Canadian Fluke Service Center. It will be repaired, recalibrated, and performance tested. All parts and labor are included in the price of this service, even parts that are normally excluded from the Standard Price Service plan. So there won't be any surprises, even return freight costs are included. As you might expect, a Fluke Service Report and Certificate is enclosed with each repaired instrument.
If you need both scheduled calibration and periodic repair service, there is no better maintenance program for your equipment than our full service plan. It combines all the features of the Extended Warranty Repair into a single integrated full service plan. You pay a reasonable fee for each instrument and eliminate most additional service expenses.
The Fluke Extended Warranty Service Plan provides ultimate equipment protection at an economical price. Comprehensive agreements provide routine calibration at regular intervals or repair service as needed. You can, of course, combine these options for full service coverage.
Sometimes an instrument inspection is required before we can offer an Extended Warranty plan. This usually occurs when an instrument's warranty has expired. This Pre-Plan Inspection would be performed during the calibration process and calibration charges will apply. Should the condition of the equipment preclude coverage we will provide a Labor and Materials Service quote for the repairs necessary to qualify your instrument.