Fluke's Customer Support Services are dedicated to providing excellent service for our products and customers. We offer repair services and replacement parts through our certified service centers worldwide.
Learn about Fluke Premium Care plans to prevent unexpected downtime caused by damaged test equipment, accessories, or tools in need of calibration or repair.
To send your instrument to Fluke for service, you need a Return Material Authorization (RMA) number. You can obtain an RMA number in two ways:
When requesting your RMA, please have the following information ready:
International customers can email an RMA request to email@example.com.
Ensure your equipment is securely packed in the shipping container. Mark the container with the RMA number and place all original paperwork inside. You'll receive shipping address instructions with the RMA. Shipping is typically done through UPS ground unless otherwise requested.
We offer one-time repair or calibration at a fixed price, providing support for your maintenance program. These services are cost-effective and help you plan service costs in advance. The fixed charge includes labor and most materials required. However, some units may require additional charges for labor and parts based on their condition. Evaluation fees may apply.
For more information: Contact us at 1-888-99-FLUKE (1-888-993-5853) or firstname.lastname@example.org.
We offer components meeting Fluke original equipment standards with a 90-day warranty. Quick turnaround and product support are ensured through our quality replacement parts. You can place orders in the US online or by calling 1-800-526-4731. Outside the US, contact your local service center.
Please identify parts by the Fluke part number from the instrument manual when ordering. Parts not listed in manuals are not user-replaceable. In some cases, matched sets of parts may be required to maintain instrument accuracy and performance after repair. Check the listings and diagrams for ordering instructions.