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Application Notes:
Basic Power Quality Methodology and Common Culprits |
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While we've enjoyed enormous benefits from the evolution of solid state technology, the fact is that the microelectronics at the heart of that technology requires clean power. Faster speeds and lower voltages mean that there is less and less tolerance for anything less than quality power.
Power Quality (PQ) covers a wide range of issues, from voltage disturbances like sags, swells, outages and transients, to current harmonics, to performance wiring and grounding. The symptoms of poor PQ include intermittent lock-ups and resets, corrupted data, premature equipment failure, overheating of components for no apparent cause, etc. The ultimate cost is in downtime, decreased productivity and frustrated personnel.
Start at the scene of the crimeTo troubleshoot PQ problems, one approach is to start as close to the "victim load" as possible. The "victim load" is the sensitive load, typically electronic, that is somehow malfunctioning. Poor PQ is suspected, but part of your job is to isolate PQ as a cause from other possible causes (hardware, software?). Like any detective, you should start at the scene of the crime. This bottom-up approach can take you a long way. It relies on making use of a sharp eye and on taking some basic measurements.
An alternative is to start at the service entrance, using a three-phase monitor, and work back to the "victim load." This is most useful if the problems originate with the utility. Yet survey after survey has concluded that the great majority of PQ problems originate in the facility. In fact, as a general rule, PQ is best at the service entrance (connection to utility) and deteriorates as you move downstream through the distribution system. That's because the facility's own loads are causing the problems. Another illuminating fact is that 75 % of PQ problems are related to wiring and grounding problems!
For this reason, many PQ authorities recommend that a logical troubleshooting flow is to first diagnose the electrical infrastructure of the building, then monitor if necessary. Our bottom-up troubleshooting procedure is designed to help you do this detective work.
First steps
1. Make a map: Obtain or create a current one-line It's tough to diagnose PQ problems without having a working knowledge of the site being investigated. You can start by locating or reconstructing a oneline diagram of the site. The one-line will identify the ac power sources and the loads they serve. The "as built" one-line, the one with red-lines, is the one you want.
If you work on-site, the map might already exist in your head, but it will be a big help to everyone, including yourself, if it's on paper. If you're coming to a work site for the first time, getting an up-to-date one-line means identifying new loads or other recent changes in the system. Why go to this effort? Systems are dynamic; they change over time, often in unplanned and haphazard ways. Furthermore, while some problems are local in origin and effect, there are many problems that result from interactions between one part of the system and another. Your job is to understand these system interactions. The more complete your documentation, the better off you'll be.
It's true, however, that the sites that need the most help are the ones least likely to have a good record of what's going on in their system. Many a consultant has earned his fee by upgrading the documentation handed him with what actually exists on-site. So the simple rule is, at this point in the investigation, do the best you can to get good documentation, but don't count on it being available.
2. Do a walk around of the site Sometimes a visual inspection will offer immediate clues:
A transformer that's much too hot
Wiring or connections discolored from heat
Receptacles with extension strips daisy-chained to extension strips
Signal wiring running in the same trays as power cables
Extra neutral-ground bonds in sub-panels.
Grounding conductors connected to pipes that end in mid-air.
At a minimum, you will get a sense of how the facility is wired and what the typical loads are.
3. Interview affected personnel and keep an incident log Interview the people operating the affected equipment. You will get a description of the problem and often turn up unexpected clues. It's also good practice to keep a record of when problems happen and what the symptoms are. This is most important for problems that are intermittent. The goal is to find some pattern that helps correlate the occurrence of the problem in the "victim load" to a simultaneous event elsewhere. Logically, this trouble-logging is the responsibility of the operator closest to the affected equipment.
A Line-Up of Power Quality Culprits
From utility source to receptacle
LightningCan be extremely destructive if proper surge protection is not installed. It also causes sags and undervoltages on the utility line if far away. If close by, it causes swells and overvoltages. But in the final analysis, lightning is an act of nature and not in the same category as the damage man does to himself.
Utility automatic breaker reclosureCauses short duration sags/outages, but better than the alternative, a longer-term outage.
Utility capacitor switchingCauses a high-energy voltage disturbance (looks like an oscillating transient riding on the wave). If the cap bank is near the facility, this transient can propagate all through the building.
Commercial high rises without enough distribution transformers Trying to cut corners in the wrong places; running 208 V feeder up twenty stories is not the road to PQ.
Gen-sets not sized for harmonic loadsExcessive voltage distortion affects electronic control circuits. If SCR converter loads are present, notching can affect frequency control circuits.
Applying PF correction capacitors without considering the effects of harmonicsHarmonics and caps don't mix. Those bulging capacitors are crying for help.
Inrush currents from high torque motor loads started across-the-lineCauses voltage sags if the load is too large or the source impedance too great. Staggered motor starts can help.
Undersized neutrals at panelboardIn the era of the 3rd harmonic, neutrals can easily carry as much current or more current than the phase conductor. Keeping them undersized leads to overheated lugs, potential fire hazards and high N-G voltage.
Running power and signal cables togetherThink of the signal cable as a single-wire transformer secondary and the power cable as the primary. The opportunities for coupling are endless.
Loose conduit connections and lack of green wire grounding conductorCauses open or high impedance ground circuit. Not good for PQ or safety.
Shared neutrals on branch circuitsCauses load interaction and overloaded neutrals.
Laser printers and copiers sharing branch circuits with sensitive loadsGuaranteed periodic voltage sags and switching transients.
Miswired receptacles (N-G swapped)Hard to believe, but they are out there in quantity. Guaranteed to put return currents on the ground conductor and create a noisy ground.
Data cables connected to different ground references at each endOuch! Shows up as voltage between equipment case and the data cable connector.
Hi-frequency noiseThe most effective high frequency grounding technique is the installation of a Signal Reference Grid (SRG).
And in a Class by Themselves
Isolated ground rods (below)They're a safety hazard because the earth is a high impedance path and will prevent enough current from flowing to trip the breaker. They also cause ground loops; after all, every electron still has to go back where it came from. One of the great mysteries of PQ is how some manufacturers can insist that their equipment warranty is void unless an isolated ground rod is installed.
Illegal N-G bondsGuaranteed to put return currents on ground. Not only is it a PQ problem, it's a plumbing problem. Circulating ground currents cause corrosion of water pipes.
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