• Extended warranty coverage for your instrument
• Saves you 90% of the repair price
• Calibration included on repairs covered by your plan
• Guaranteed five day in-house repair (including calibration)
• Pre-paid freight on return of instrument
• First on bench priority handling
• Extends the product warranty period by an additional two years!
• One performance check included during your extended warranty period
• Full performance check with any needed repair

Qualifying for your CarePlan purchase

You may purchase your CarePlan at the time you order your new instrument or anytime within four months of original purchase date with proof of purchase from an authorized dealer (or from date of manufacture without proof of purchase).

How to purchase

When does my coverage start?

As soon as you receive your CarePlan package and complete your on-line registration you begin enjoying your CarePlan benefits of First-on-bench priority handling, discounts on annual performance checks or calibrations. The extended warranty portion of your plan goes into effect at the end of your new factory warranty period. During this extended warranty period you can exercise your calibration or performance check supplied under your CarePlan.

Terms And Conditions

CarePlan service, repair and calibration are not available in all countries. Confirm availability with your local authorized Fluke representative.

You must complete your CarePlan product registration within 30 days of receiving your CarePlan package.

Failure to complete your plan registration may significantly delay our ability to service your request. Delays of this nature are not considered in calculating our turn around time promise date originally quoted prior to receipt of your order.

A Return Material Authorization (RMA) number is required for any service return under these plans. Go to www.fluke.com/serviceRMA to obtain an RMA for your service order or contact your local Fluke service center.

First-on-Bench priority handling covered under these CarePlans represents our best efforts ensure your order receives the next available service resource. Your order is moved ahead of non-CarePlan orders upon arrival and throughout the service process. This service is applied to your instrument from the time you register your CarePlan on our website throughout your factory warranty period and CarePlan term.

Extended warranty covers normal instrument repair issues. Instruments showing signs of failure due to physical abuse, improper operation or application as determined by our labs are not covered under these CarePlans and standard repair and calibration charges will apply. Gold CarePlan holders receive a 15% discount from these out-of-plan service charges.

PCN (product change notice) updates concern operations and specifications important to maintaining proper product operation. Only significant (level 1 and level 2) updates are installed under these plans.

Discounted calibrations and performance checks are available to plan holders during the factory warranty period.

Calibration certificates supplied under the Gold CarePlan are NIST traceable with data.

Notifications of pending calibration, plan expiration and PCN updates are dependent on the information you list when registering on our website.

Test tool serial numbers not registered in the CarePlan data base will not be serviced until eligibility is determined by our labs. Related delays are not considered part of promised turn around time.

Turnaround time (TAT) is considered to be from date of receipt at the servicing Fluke lab until the date of return shipment. Freight carrier transit time is not counted as an element of TAT.

Fluke will return your instrument to you freight pre-paid using standard ground carriers. Special carriers, or other non-standard and priority transport are not covered under these plans. Requests for return priority shipping or other transport arrangements may be specified at the time you place your service order and obtain your RMA number. Additional billing authorization or purchase order for these arrangements may be required. Freight costs for inbound shipment to Fluke for service is the responsibly of the CarePlan holder.

Still have questions?

Contact Fluke or your local authorized Fluke dealer for more information

A comprehensive instrument warranty support plan that puts you in charge of your operating costs and protects your investment in your new Fluke product.