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Calibration price is at a Flat Rate cost and covers all labor and equipment to perform one calibration required to meet the published factory specifications. The calibration is provided by Fluke, an ISO-9001 registered company, using standards and instruments traceable to national standards. This includes at a minimum, a Certificate of Calibration, a calibration label with the date of calibration and next calibration date. A tamper-proof calibration seal is also affixed to the instrument.
功能測試:After a repair a performance test is carried out to validate that the instrument is fully functional. No cal certificate or associated material is provided.
可溯源校正:Your instrument is calibrated to manufacturer's specifications using test equipment traceable to National Institute of Standards and Technology (NIST) or other recognized standards or standards laboratories. It is returned with a Certificate of Calibration, calibration sticker, and seals. This calibration meets the requirements of ISO9000.
Z540-1 traceable calibration - w/o data:Your instrument is calibrated to manufacturer's specifications using test equipment traceable to National Institute of Standards and Technology (NIST) or other recognized standards laboratories. It is processed in accordance with ANSI/NCSL Z540-1 1994*, and returned with a Z540-1 compliant "Certificate of Calibration". Calibration stickers and seals are included.
Z540-1 traceable calibration - with data:Your instrument is calibrated to manufacturer's specifications using test equipment traceable to National Institute of Standards and Technology (NIST) or other recognized standards laboratories. It is processed in accordance with ANSI/NCSL Z540-1 1994*, and returned with a "Report of Calibration" with "as found" and "as left" readings including test uncertainties. Cal stickers and seals are included.
認證校正:This calibration is done under the guidelines of a national accrediting organization to the ANSI/ISO 17025 – 1999 standard and will be delivered with documentation according to the accrediting body.
Measuring instruments are the 'heartbeat' of your company as they check and measure your production processes. They control the quality of your products and in the end are responsible for the success and the profitability of your business.
A regular check of your 'heartbeat' with traceable calibration equipment ensures your quality always matches the customer's expectations, which is vital where ISO 9000 certification is involved. Regular calibration lets you:
- Assure consistent quality of your production output
- Lower operating cost due to enhanced reliability
- Gain optimal access to international markets
- Establish a quality system
- Address quality audit and reviews
- Maintain quality of specifications
- Meet production control criteria
- Measure inspection and testing results
- Establish calibration traceability
ISO 9000: Traceable Calibration
'Calibration' means that the test results from a measuring device (or source) of unknown accuracy, are compared with a device whose accuracy is known. This device is universally accepted as a 'reference' and traceable to international standards.
Calibration records any deviation from this standard and corrects it when necessary. Each instrument has a specific calibration procedure which indicates exactly how and what must be checked. Regular and traceable calibration combines the forces of accuracy and certainty and provides you with the key aspect of ISO 9000 registration.
Contact your nearest Fluke Service Center for more information on these services. Find out about the wealth of Support Services available for your Calibration products.
Fluke is able to support most test and measurement calibration requirements, including electrical, temperature, pressure, dimensional, torque and RF.
We calibrate equipment from most major manufactures, such as HP/Agilent, Tektronix and many others – but only for customers with a calibration or Test Equipment Asset Management (TEAM) program contract. Contact us at (02) 8850-3333 or [email protected] if you would like to discuss a contract for your company.
- Multimeters, handheld to 8 digit bench meters
- Oscilloscopes – analog and digital
- Current Clamps
- Frequency Counters
- Wattmeters, Power Analyzers
- Multifunction and Multiproduct calibrators
- Voltage, Current and Resistance Calibrators
- Process Calibrators
- Standard Resistors
- Zener Reference Standards
- Fluke Network Test Tools
- Pressure Meters
All of our Calibration and Repair Labs are accredited to 17025 and ISO 9001:2000. Lab scopes and Certificates of Accreditation are part of our Accreditation.
A Return Material Authorization (RMA) number is required for every instrument sent to Fluke for any type of service. The RMA number allows you to track your
instrument and easily check the status. There are 2 ways to obtain an RMA:
- Use the Online Service RMA request form.
- Contact us at (02) 8850-3333
RMA 需要的資訊Please have following information available when requesting your RMA:
- Method of payment - Fluke accepts American Express, MasterCard, & Visa or valid purchase order number as a method of payment
- Shipping address
- Billing address
- Tax status (Taxable or tax exempt)
- Model and serial number of the instrument
- Type of service you're requesting
Customers email an RMA request to [email protected].
- Please pack your equipment securely in your shipping container
- Mark the outside of the container with the Return Material Authorization (RMA) number
- Place all original paperwork and the RMA number inside the container
- You will receive shipping address instructions with the RMA
- An instrument sent to the incorrect address will be returned to the customer
- Fluke ships all units back UPS ground unless otherwise requested.
- One-time repair or cal at a fixed price
- Added support for your own maintenance program.
- Take advantage of Fluke's expertise and resources on an as-needed basis.
固定利率定價These cost-effective services can be used to repair or calibrate your Fluke equipment on a one-time basis. For customers who routinely service their own instruments, this service offers an easy way to smooth out your peak work loads. For others, it's an easy and economical way to take advantage of Fluke's extensive service capabilities.
The Standard Price Service Program sets a fixed charge for calibration and/or repair for each type of instrument. The calibration and/or repair price includes all labor and most materials required.
These standard prices, which are based on historical time and material averages, help you determine service costs in advance. They also eliminate potentially critical delays caused by quotation and approval procedures. Of course, some units may fall outside the scope of the program because of age, abuse or misuse. In such cases you will be advised and, only with your approval, charged on the basis of the actual labor and parts required. Evaluation fees may apply.
更多資訊Contact us at (02) 8850-3333 or [email protected].
|TYPE OF SERVICE PROVIDED OUTPUT/REPORTS ||Performance Test ||Traceable Calibration ||Z540.1 Traceable Calibration WITHOUT Data ||Z540.1 Traceable Calibration WITH Data ||Accredited Calibration|
|Validate instrument is functioning after repair || || || || |
|Calibrated to MFG Spec with equipment traceable to NIST || || || || |
|Cert of Calibration || || || || || |
|Calibration Sticker || || || || |
|Tamper Proof Seals || || || || |
|Z540.1 compliant || || || || |
|"Report of Calibration" including As Found, As Left & Test Uncertainties || || || || |
|NVLAP or A2LA Report of Calibration || || || || |
Standards that we are accredited to:ISO 9001:2000 NQA
ISO 17025 A2LA NVLAP
Standards that we comply with:Z540.1
Each Fluke Service Center is equipped with the necessary instruments, standards, procedures, and personnel to maintain Fluke products at peak performance. Proper use of measurement standards are carefully and continually monitored through a corporate controlled audit program.
- Repair with Flat Rate
- Priority Service next on bench
- Repair by Replacement
統一維修收費Repair price is at a Flat Rate cost. It covers parts, labor, and calibration or performance tests necessary to repair the instrument and have it operate within published specifications. It also includes any factoryauthorized modifications to bring it up to current standards.
Repairs requiring replacement of cathode ray tubes, rechargeable battery packs, or mechanical and electromechanical parts are also excluded. Any excluded parts required to make the repair will be billed at the current published price. Prices do not include unrelated multiple assembly failures, workmanship related problems, accessories or evidence of abuse or overload.
維修更換 (RBR)Some Fluke products are classified as Repair by Replacement, in which case a replacement unit will be offered at a reduced price. If your unit is replaced instead of repaired, calibration costs may be additional.
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測試設備資產管理（TEAM）計劃Managing multiple pieces of equipment at multiple sites is easy with a Fluke TEAM program.
- Single or multiple locations
- Customized reports in either electronic or paper format
- Automatic instrument recall
- Tracking of instruments, with information that is important to you, such as asset numbers, users, departments, etc.
- Fixed, blended price for multiple locations
- Centralized management
對於我們的團隊資產管理計劃的更多信息，請聯繫我們 02-22783199 或 [email protected]。
產品增強計畫ScopeMeter 190 Series Firmware Upgrade »
停產產品的支持服務Fluke recognizes the importance of continued support services for discontinued products. Our policy is to provide support services for a specified minimum period after the product is discontinued from production. Please contact the Fluke Service Center for more information.
- Components meeting Fluke original equipment standards
Availability of replacement parts is a key element in providing quick turnaround and product support for customers who perform their own maintenance. By providing quality parts and responsive support, we will help return your Fluke products to peak performance.
Fluke stocks several hundred thousand components, subassemblies, and modules. All replacement parts are warranted against defects in materials and workmanship for 90 days after shipment.
Replacement parts can be ordered through your local service centre.查找Fluke授權服務中心 »
When ordering, customers must identify parts by the Fluke 6, 7 or 12-digit part number and description as shown in the instrument manual and, if possible, by the schematic diagram circuit reference number. The model number and serial number will also help us supply the correct parts.
In some cases parts must be ordered in matched sets in order to maintain the specified accuracy and performance of the instrument after repair. Check the listings and diagrams for footnotes which contain the instructions for ordering special parts.
請聯繫 02-22783199 或 [email protected] 我們在當地這項服務的可用性和條款。
a. 由於攜帶、運輸或保管不當所引起的損壞（如: 顯示幕、電路板破碎，外殼變形，儀器進水等）；
1. 維修時間: 中小型掌上型福祿克儀錶一般為1周，大型掌上型福祿克儀錶和臺式福祿克儀器一般為2周，如有特殊情況，福祿克維修中心會另行告知您。
4. 福祿克維修中心的維修報價單的有效期為 21 天。如果逾期您沒有確認報價，福祿克維修中心會視為您放棄維修，該儀器將退出維修流程並以運費到付的方式寄回給您。