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Fluke SM100, SM200 and SM300 Electrical Socket Testers Voluntary Recall Information

February 2018

Dear Fluke Customer:

Fluke Corporation has identified a safety issue concerning the Fluke SM100, SM200 and SM300 Electrical Socket Testers. As a precautionary measure, Fluke has decided to voluntarily recall all of these products and provide affected customers with free replacement products.

We are sorry for any inconvenience this might cause you, but we hope that you'll understand that consumer safety is our utmost priority.

The following models are being voluntarily recalled:


Model Name Description Fluke Part number
FLUKE-SM100 Socket Master Tester 2406958
FLK-STU-KIT Fluke Student Kit 4918301
ROBIN-SM100 Socket Master 2072250
ROBIN-SM200 Socket Master Plus 2072261
FLUKE-SM200 Socket Master Plus 2406964
ROBIN-SM300 Socket Master Tester 2072277
FLUKE-SM300 Socket Master Advanced 2406973

 

Problem Description:

The primary function of the SM100, SM200, and SM300 Socket Testers is to detect the presence of an open ground in a socket outlet. Socket outlets are often installed in metal boxes and have exposed metal parts connected to the earth pin of the socket.

If the Socket Tester detects a missing earth condition, shown on the tester as ○○, the internal circuitry will source a voltage from the phase conductor onto the earth pin of the socket outlet, as well as any metal parts connected to the earth pin of the socket.

Such a condition can result in an electric shock to the user. The current level is probably not life threatening in most cases but could be painful and may be sufficient to knock a person down or off a ladder.


Serial number on package Serial number on product

To date, Fluke is aware of only one instance, out of more than 81,000 unit sold, where a user has experienced an electric shock through this fault condition. No Injury was sustained.


Product replacement:

Fluke no longer manufactures a direct replacement for the SM100, SM200 or SM300 Electrical Socket Testers. However, Fluke is offering customers that own these testers replacement products of greater value:


  • A C25 Soft Case for Multimeters and a 1AC-II Voltage Detector, valued at $87.00

What you need to do now

Contact any of the master distributors listed below and arrange for return of your product to this distributor. The master distributor will exchange your socket tester for the case and voltage detector described above.

  • Algeria
  • SADIMET
  • Rue Ali Layachi Rouiba
  • Alger
  • Algeria
  • +21321 85 63 10
  • contact@sadimet-dz.com
  • Ghana
  • PROCESS AND PLANT AUTOMATION LTD
  • Becca Villa
  • Behind Cal Bank
  • Spintex Road
  • Accra
  • Ghana
  • +233 302 812 680
  • sales@automationghana.com
  • Iraq
  • ALQUNDUS TRADING CO LTD
  • Postal Code 61001
  • Alwerkaa Building, 3rd Floor
  • Office No.17
  • Baghdad
  • Iraq
  • +964 7703152011
  • sales@alqundustrading.com
  • Jordan
  • MADHOUN ELECTRONICS & TRADE
  • Al Sayegh Complex
  • King Al Hussein St 163
  • Amman
  • Jordan
  • +962 6 461 1863
  • adel@madhoun.net
  • Kuwait
  • Q EIGHTY UNITED GEN. TRADING & CONT.CO.
  • Sharq - Ahmed Al Jaber Street
  • Raed Center, 7th Floor
  • Kuwait City
  • Kuwait
  • +965 2245 8328
  • sales@q80united.com
  • Lebanon
  • AL-BONIAN GROUP SAL
  • Tayouneh, Jamal Abdul Nasser Street
  • Ghazaleh Bldg, Ground Floor
  • Beirut
  • Lebanon
  • +961 1 385 755
  • info@al-boniangroup.com
  • Lebanon
  • CE GROUP
  • P.O. BOX 90-40
  • Beirut
  • Lebanon
  • +961 1 894 243
  • geral@emetro-mz.com
  • Qatar
  • PROMPT ENGINEERING & TRADING SERVICES CO. W.L.L.
  • Barwa Village - Wakrah
  • Building No. 6, Shop No 19 & 20
  • Wakrah
  • Qatar
  • +974 4441 8757
  • prompt@promptqatar.com
  • Saudi Arabia
  • ARAB ENGINEERS COMPANY LTD
  • Tahliah Trading Centre, Al Hamdan St
  • Riyadh
  • Saudi Arabia
  • +966 11 4633117
  • ae@ae.com.sa
  • Saudi Arabia
  • MEJDAF TRADING GROUP
  • Anas Bin Malek Road
  • Al-Riyadh
  • Saudi Arabia
  • +966 1 4109912
  • Support@mejdaf.coms
  • UAE
  • AAB TOOLS
  • B-6, Al Ghurair Complex, Between 2nd & 3rd Interchange
  • Shk. Zayed Rd, Al Quoz Industrial Area
  • P.O. Box 1284
  • Dubai
  • UAE
  • +971 2 555 7282
  • Support@mejdaf.coms
  • UAE
  • SYNERGIX INTERNATIONAL GENERAL TRADING CO LLC
  • 2305, Palace Towers
  • Dubai Silicon Oasis
  • Dubai
  • UAE
  • +971 4 454 1513
  • info@Synergix.ae

Please accept our most sincere apologies for any inconvenience caused by this action and should you have any queries, please do not hesitate to contact us.

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