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Service and Technical Support

Service and Technical Support

Calibration Repair Troubleshooting Service

CalNet®: The European Specialist in Calibration

Fluke has its own calibrations laboratories in the United Kingdom, The Netherlands and Germany, and authorized service partners in most of the other countries in Europe. All These calibration laboratories work together as a single calibration network: CalNet.

CalNet can issue the calibration certificates you need to meet ISO 9000 standards. CalNet guarantees traceability and access to the best calibration facilities the network can offer. Because of constant information exchange and comparing standards within the network, traceability increases while inaccuracy and uncertainty decreases.

CalNet is able to help you meet the calibration needs of not only equipment made by Fluke but also other manufacturers products. It is a network that provides you with some real key advantages:

  • CalNet laboratories are approved by and traceable to the National Standards Institutes.
  • Each Laboratory is a link in the chain of an active network. Sharing information, expertise and the same quality standards.

The need for calibration is directly related to the specific tasks performed by your equipment. CalNet is able to provide you with the services tailored to your need which include:

  • Perform verification check for simple test equipment. The CalNet sticker placed on your instrument after testing guarantee that it operates as specified.
  • CalNet Certificate including a calibration report. When you need to know the exact results of the calibration.
  • National calibration certificate if you need direct traceability to the National Standards Institutes.
  • CalNet offers complete inventory and maintenance management of your installed test and measuring equipment including equipment of other manufacturers. One address for all your equipment maintenance and service needs

Fluke can perform calibrations in different ways, so you can choose the calibration which has the best fit to your quality system, in relation to the price. The calibrations are divided in 4 levels, each with their specific procedure, from which the details are described hereafter. Download the Calibration Request Form.

Onsite Calibration

For a large number of units, the logistic process of collecting, packing, sending, receiving and returning to the user is a time consuming operation. This can take up to 5 working days, during which the equipment is not available for the user. That's why Fluke offers you the possibility to calibrate your equipment at your own site.

Fluke (UK) offers an "On-Site" opportunity for Fluke and Robin industrial products.

  • Fluke and Robin Industrial Products

    We have at our disposal teams of technician with a complete set of calibration standards. All the calibrations can then be concentrated in one or more periods. The equipment stays at your location and the turnaround time for the user is always within one day!

The calibrations are performed in the same manner as in the workshop and will also be fully administrative finished. This means, a sticker on the equipment, a certificate and a complete list off all performed calibration points with status information on type number level. This list can also be provided as a data file, so your management system can be updated automatically.

It is possible that for certain equipment calibration at your location it is not possible for technical reasons. For this equipment the calibration in our workshop will be fully coordinated by our technician. This is also for equipment that we can subcontract for you. The advantages for you are; less logistic work, as short as possible turnaround times and direct contact with our technician.

For the onsite calibration, only a room for the installation of our calibration standards and, a coordinator to deliver the equipment is required.

Calibration Levels


Traceable calibration with certificate. Adjustments are carried out if points are at 70% of specification or worse. If points are out of specification, a report with measurement data is supplied before adjustment.


Traceable calibration with certificate and a report with measurement data. Adjustments are carried out if points are at 70% of specification or worse. If points are out of specification, a report with measurement data is supplied before adjustment.


Accredited calibration (RvA, etc.) with a certificate and report with measurement data. No adjustments are performed. For each point, the measurement uncertainty is provided.


Accredited calibration (RvA, etc.) with a certificate and report with measurement data before and after possible adjustment. For each point, the measurement uncertainty is provided.

Types of Equipment

Within the CalNet structure, Fluke is able to calibrate most of the electrical and temperature equipment of all manufacturers.

For the different types of equipment, see overview below.

Conductivity testers
Current probes
Current Sources
Decade resistors
Earth leakage testers
Earth testers
Electronic loads
Function generators
High Voltage Testers
Humidity testers
Isolation testers
LCR meters
Pattern generators
Power supplies
Temperature calibrators
Temperature probes
Video generators

An overview of the precise quantities and uncertainties can be found here »

Asset Management

Fluke is able to calibrate most of the electrical equipment herself. But also for the management of your total assets Fluke is the proper choice.

Fluke is able to subcontract all calibration and repairs, which we cannot perform ourselves, to other suppliers in an efficient way. Therefore Fluke has cooperation agreements with a number of well known suppliers, like Agilent Technologies B.V., Tektronix, Rohde & Schwarz.

Furthermore Fluke has a large database of suppliers, were on regular basis calibrations and repairs are subcontracted. All this subcontracted work is fully handled by Fluke. Calibration information of this equipment is included in our system. In this way we can clearly report on the total assets.

Middle East Technical Support

Arjaan Tower - Dubai Media City
Dubai - United Arab Emirates
Phone: +971 4 4415050
+971 4 4579373
+971 4 5508600
Email: [email protected]


Quick Links

Fluke Customer Support Services Brochure

Download the Fluke Customer Support Services brochure (.pdf ) »

Let Fluke After Sales Service help you further (.pdf) »

Traceable Certificate of Calibration

Receive your new Fluke tool ready to go to work, out of the box with a traceable calibration certificate.
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