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|  | |  | | | | | | | Service Programs
Priority Support ProgramsFluke provides support programs for many of its products to help maximize your investment. Following are brief details on some programs. Please call 1-800-36-FLUKE (1-800-363-5853) or e-mail canadaservice@fluke.com for more information.
- Annual calibration included (standard or accredited)
- Free repairs with guaranteed turnaround
- Pre-paid priority return freight (via second day air)
- Free product updates to latest PCN levels
- Automated calibration due notifications
- Discounts on product upgrades and training
- Priority access to qualified software experts
- Software updates and free upgrade versions
- Training Discount
- Free access to procedures library
- Custom procedure development
Priority Support Gold for Fluke Networks test tools
- Free repairs and loaner equipment - You receive Priority 1 service - all shipping paid
- Unlimited 24x7 technical support - call anytime, from anywhere in the world - toll free or use priority e-mail
- Free training - unlimited access to web based training
- Unlimited access to our Knowledge Base - the storehouse of valuable proprietary information
- Free software upgrades - you will never be out of date
- Free annual standard calibration or performance verification
- Priority access to qualified software experts
- Software updates and free version upgrades
- Training discount
- Free access to procedures library
- Custom procedure development
Support Services for Discontinued Products Fluke recognizes the importance of continued support services for discontinued products. Providing support services is an important element to ensure that Fluke products meet customer's expectations during the active life of the product.
Our policy is to provide support services for a specified minimum period of time after a product has been discontinued from production. Contact the Fluke Service Centre for more information. | |
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