Fluke's Customer Support Services group is dedicated to a single goal: Provide the best possible service for both our products and our customers. Learn about calibration services that are available through one of our many certified service centers, located throughout the world.
Measuring instruments are the 'heartbeat' of your company as they check and measure your production processes. They control the quality of your products and in the end are responsible for the success and the profitability of your business.
A regular check of your 'heartbeat' with traceable calibration equipment is essential. First, it ensures your quality always matches the customer's expectations which is vital where ISO 9000 certification is involved. Second, regular calibration pays dividends.
'Calibration' means that the test results from a measuring device (or source) of unknown accuracy, are compared with a device whose accuracy is known. This device is universally accepted as a 'reference' and traceable to international standards. Calibration records any deviation from this standard and corrects it when necessary. Each instrument has a specific calibration procedure which indicates exactly how and what must be checked.
Regular and traceable calibration combines the forces of accuracy and certainty and provides you with the key aspect of ISO 9000 registration. Contact your nearest Fluke Fluke Service Center for more information on these services.
Calibration price is at a Flat Rate cost and covers all labor and equipment to perform one calibration required to meet the published factory specifications. The calibration is provided by Fluke, an ISO-9001 registered company, using standards and instruments traceable to national standards. This includes at a minimum, a Certificate of Calibration, a calibration label with the date of calibration and next calibration date. A tamper-proof calibration seal is also affixed to the instrument.
To ensure that you realize maximum productivity from your equipment and assist you in building the base for your own ISO quality management program, Fluke is committed to helping you achieve the highest possible quality standards. We can help you keep your test, measurement, and calibration equipment at consistently high levels of operation and accuracy. Fluke is dedicated to ISO standards in controlling our own processes and quality of support.
Fluke’s policy on statements of conformity to specifications or a standard for the calibration as referred to in ISO 17025:2017 is below. If the described policy is not acceptable, or if more information is needed, please contact us.
Policy For Making Statements Of Conformity In Calibration Certificates
The Fluke Corporate Quality Manual applies to all Fluke locations.
Fluke accredited laboratories are transitioning from IEC/ISO 17025 revision 2005 to 2017.
ISO and ILAC have issued a joint letter indicating the transition period for laboratories to comply with ISO/IEC 17025 revision 2017: Joint ILAC-ISO Communication Regarding 17025 Revision Transition.
Note: All Fluke 17025 accredited laboratories will have their on-site re-accreditation assessments to ISO/IEC 17025:2017 by November 30, 2020.
When you receive an ISO/IEC 17025 accredited calibration from any Fluke facility around the world, you can be assured that the calibration results are accepted in every country. The organizations that accredit Fluke facilities such as UKAS, NVLAP, A2LA, SCC (CLAS), DAkkS and RvA are all recognized by the International Laboratory Accreditation Cooperation (ILAC) and are members of the ILAC Mutual Recognition Arrangement (MRA). This means that calibration certificates bearing the logo from these organizations are recognized by other signatories to the ILAC MRA, which includes most of the world. More information about the ILAC MRA can be found at the ILAC website. For information on European Accreditation, visit their website at European Accreditation (EA).
Some Fluke facilities are registered to ISO 9001 and share a globalized Quality Management System ensuring the same level of process controls and quality across facilities. Fluke has an ongoing commitment to quality through the continuous improvement process required by the internationally recognized ISO 9001 Quality System registration.
The Fluke 17025 Quality Manual applicable to Fluke accredited laboratories claiming compliance to ISO/IEC 17025:2005 can be found here: Fluke 17025 Quality Manual.
The Fluke 17025 Quality Manual applicable to Fluke accredited laboratories claiming compliance to ISO/IEC 17025:2017 can be found here: Fluke 17025 Quality Manual.
Fluke North America Reasonable Access Policy
Some calibrations offered by Fluke are performed under accreditation by the American Association for Laboratory Accreditation (A2LA). Fluke laboratories accredited by A2LA are identified below. Find more information regarding the A2LA organization and accreditation at A2LA.
A2LA Certificate No. 2166.01 Certificate and Scope of Accreditation.
Certificate and Scope apply to A2LA calibration options for new and serviced electrical calibration products.
Everett Service Center is also registered to ISO 9001.
ISO 9001 ANAB Certificate No. 10100/2
A2LA Certificate No. 2166.01 Certificate and Scope of Accreditation.
The Fluke Beaverton facility is a satellite location to the Everett Service Center; therefore they share the same Certificate and Scope of Accreditation. The Scope parameters applicable to Beaverton start towards the end of the document. Certificate and Scope apply to A2LA calibration options for new and serviced electrical calibration products.
Beaverton Laboratory is also registered to ISO 9001.
ISO 9001, ANAB Certificate No. 10100/17
A2LA Certificate No. 1599.01 Certificate and Scope of Accreditation
Certificate and Scope apply to all calibrations performed on all new and serviced Fluke Calibration (and former DHI) model gas flow and primary pressure calibration products (molbox, molbloc, PG7000, FPG8601) and service of pressure products from other manufacturers.
The Phoenix Pressure and Flow Laboratory is also registered to ISO 9001.
ISO 9001, ANAB Certificate No. 10100/18
Some calibrations offered by Fluke are performed under accreditation by the National Voluntary Laboratory Accreditation Program (NVLAP). Fluke laboratories accredited by NVLAP are identified below. Find more information regarding the NVLAP organization and accreditation at NVLAP.
NVLAP Lab Code 200348-0 Certificate and Scope of Accreditation
Certificate and Scope apply to all calibrations performed on new and serviced primary temperature calibration products, probes and readouts, and service of temperature products from other manufacturers.
The American Fork Temperature Laboratory is also registered to ISO 9001.
ISO 9001, ANAB Certificate No. 10100/19 »
NVLAP Lab Code 105016-0 Certificate and Scope of Accreditation
Certificate and Scope apply to NVLAP calibration options for new and serviced electrical calibration products, all calibrations of new and serviced Metrology Wells and Metrology Calibration Baths, and all new and serviced pressure controllers and monitors.
Fluke Park Laboratory is also registered to ISO 9001.
ISO 9001, ANAB Certificate No. 10100/16
In Canada, the accreditation of calibration laboratories is the shared responsibility of the Standards Council of Canada (SCC) Program for the Accreditation of Laboratories-Canada (PALCAN), and the National Research Council of Canada (NRC) Calibration Laboratory Assessment Service (CLAS). The CLAS program provides quality system and technical assessment services and certification of specific measurement capabilities of calibration laboratories in support of the Canadian National Measurement System. Find more information regarding these organizations and the CLAS accreditation at SCC, PALCAN, and CLAS.
CLAS Cert No. 224 Certificate of Accreditation
CLAS Cert No. 224 Scope of Accreditation
Certificate and Scope of Accreditation apply to CLAS calibration options for new and serviced electrical calibration products.
Fluke Calibration Canada is also registered to ISO 9001.
ISO 9001, ANAB Certificate No. 10100/9
The Fluke 17025 Quality Manual applicable to Fluke accredited laboratories complying to ISO/IEC 17025:2005 can be found here: Fluke 17025 Quality Manual.
The Fluke 17025 Quality Manual applicable to Fluke accredited laboratories complying to ISO/IEC 17025:2017 can be found here: Fluke 17025 Quality Manual.
Fluke China Reasonable Access Policy
Some calibrations offered by Fluke are performed under accreditation by the National Voluntary Laboratory Accreditation Program (NVLAP). Fluke laboratories accredited by NVLAP are identified below. Find more information regarding the NVLAP organization and accreditation at NVLAP.
NVLAP Lab Code 201046-0 Certificate of Accreditation
NVLAP Lab Code 201046-0 Scope of Accreditation
Certificate and Scope apply to NVLAP calibration options for new measurement modules.
Fluke Calibration Wuhu is also registered to ISO 9001.
ISO 9001, CQCC Certificate No. 00116Q39405R1M/3400_English »
Fluke Europe Reasonable Access Policy
Some calibrations offered by Fluke are performed under accreditation by the United Kingdom Accreditation Service (UKAS). Fluke laboratories accredited by UKAS are identified below. Find more information regarding the UKAS organization and accreditation at UKAS ».
UKAS Certificate No. 0183 Certificate and Schedule of Accreditation
Fluke Precision Measurement Ltd. is also registered to ISO 9001.
ISO 9001, BSI Certificate No. FM29700
UKAS Certificate No. 0451 Certificate and Schedule of Accreditation »
UKAS Certificate No. 0775 Certificate and Schedule of Accreditation
Some calibrations offered by Fluke are performed under accreditation by the Dutch Accreditation Council (RVA). Fluke laboratories accredited by RVA are identified below. Find more information regarding the RVA organization and accreditation at RVA.
RVA Certificate No. K013 Certificate and Scope of Accreditation
Fluke Netherlands is also registered to ISO 9001.
ISO 9001, Dekra Certificate No. 89221
Some calibrations offered by Fluke are performed under accreditation by the German Accreditation Body (DAkkS). Fluke laboratories accredited by DAkkS are identified below. Find more information regarding the RVA organization and accreditation at DAkkS.
DAkkS Certificate No. D-K-15123-01-00 Certificate and Scope of Accreditation
Fluke Deutschland GmbH is also registered to ISO 9001.
ISO 9001, Dekra Certificate No. 2193682
DAkkS Certificate No. D-K-18085-01-00 Certificate and Scope of Accreditation
Fluke Process Instruments GmbH is also registered to ISO 9001.
Fluke is able to support most test and measurement calibration requirements, including electrical, temperature, pressure, dimensional, torque and RF.
We calibrate and repair equipment from most major manufacturers, such as HP/Agilent, Tektronix and many others - but only for customers with a calibration contract. Call 1-800-36-FLUKE or canadaservice@fluke.com if you would like to discuss a contract for your company.
Equipment types include:
All of our Calibration and Repair Labs are accredited to 17025 and ISO 9001:2000. Lab scopes and Certificates of Accreditation are part of our Accreditation.
For faster service turnaround, complete our On-Line Service Request form for an immediate quotation on repair and calibration pricing. Print your quotation and include it with your shipment.
Note: If you enter a product number and it is not recognized by the system - please contact us directly at 800-363-5853.
Ship your instrument to :
Fluke Electronics Canada LP
Attention: Service Department
400 Britannia Road East Unit 2
Mississauga ON L4Z 1X9
Or include your return address, contact name, phone number and fax number, Fault Report (if available), and what type of service is required. Ship to the above address and we will call you with the estimate of your repair.